Get in Touch with Vasque Boots
Whether you have questions about our hiking boots, need product recommendations, or want to share feedback—we’re here to help. Our team is passionate about getting you on the trail with confidence.
Send Us a Message
Have a specific question about sizing, waterproofing, or boot recommendations for your next adventure? Let us know how we can assist you.
Our Contact Information
We’re committed to providing you with exceptional customer service and expert guidance on all things hiking boots.
Our Address
742 Elm Street, Suite 210
Portland, OR 97204
United States
Response Time
We aim to respond to all inquiries within 24 hours during business days (Monday–Friday).
Frequently Asked Questions
Do you offer returns or exchanges?
Our boots are sold through Amazon, which means all returns and exchanges are handled through Amazon’s customer-friendly return policy. Please refer to your order confirmation or visit your Amazon account for return instructions.
How do I choose the right size Vasque boot?
We recommend consulting the sizing guide available on each product page. Most customers find Vasque boots run true to size. If you’re between sizes or plan to wear thick hiking socks, consider sizing up a half size for optimal comfort on the trail.
What’s the difference between GORE-TEX and UltraDry boots?
GORE-TEX is a premium waterproof-breathable membrane known for exceptional moisture protection and durability. UltraDry is Vasque’s proprietary waterproofing technology that also provides excellent protection at a more accessible price point. Both keep your feet dry in wet conditions—your choice depends on your specific needs and budget.
Can I use Vasque hiking boots for winter conditions?
Many of our hiking boots, especially GORE-TEX models, perform well in light winter conditions. For serious snow and cold, we recommend our dedicated winter boot collection, which features insulation, deeper lugs, and cold-weather-specific construction designed for snow and ice.
Ready to Find Your Perfect Boots?
Explore our full collection of men’s and women’s hiking boots, GORE-TEX waterproof boots, and winter footwear built for every adventure.
Shop Vasque Boots Collection